We at Wiseman House Chocolates believe that nothing should stand between you and your chocolates. We take great care in shipping our chocolates to insure that you receive the same quality product that you would in our stores. Due to the delicate nature of our fine chocolates we must adhere to the following shipping guidelines:

  - We ship only within the United States.
  - Packages are insulated and filled with gel ice as needed.
  - All orders shipped to PO Boxes must be made by phone.
  - We cannot ship on weekends or holidays.
  - Online orders are shipped via UPS and must arrive by Fridays to avoid sitting over the weekend.
  - Shipping and handling charges are generated at checkout according to UPS standard rates.
  - Modes of shipping are as follows:
        - Next Day Air – Ships Monday thru Thursday.
        - 2nd Day Air – Ships Monday thru Wednesday.
        - Ground – Ships Monday and Tuesday (also Wednesday & Thursday for most Texas destinations).
        - Wiseman House does not ship packages on Fridays
  - Ground service may not be available in all states. If so, option will be offered at checkout.
  - Orders made after 9am CST will be shipped out the following business day, according to the shipping      schedule above.

GROUND SHIPPING DELIVERY TIMES

UPS Shipping Map from Hico Texas

RETURNS

We guarantee that you will be satisfied with your purchase (see Freshness Statement). If for any reason you are not satisfied, please mail your shipment back to us within 10 days of receipt along with a letter stating your specific concern for a prompt refund or replacement.

Ship returns to:

Wiseman House Companies
106 South Pecan Street
Hico, Texas 76457